FAQ SkillWiseGO

1. What’s in the course? +

In a few words: there is A LOT in this course! Altogether there are 139 topics, each of which of which will take about an hour to complete. Here are the main modules:

Each top-level menu item opens up a second level menu, which in turn opens up a third and a fourtth level. From this fourth level, the training begins! Notice the white-on-blue number at the third level in this example (Editing Tools) and you will see that the approximate time needed for this Learning Unit, is 25 minutes.

Each Learning Unit has a Quiz which gives you practice in recalling information from your memory. We recommend that you set yourself a target of 80% for each Quiz before you move on to the next Learning Unit. If you don’t make it, simply try again (if need be checking the Tutorial part before retrying). Just keep trying until you reach that goal. Never give up! You’re building something big into your future by persevering!

You will notice as you get into the Applications modules (Word Processing, Spreadsheets etc), that you encounter SimuView and SimuTry exercises. These are examples of Simulation-based learning. This is the most powerful way to learn how to do things – to learn skills as opposed to knowledge about the computer. For many people this is an easier way to learn, becauses it uses images of real screens as opposed to words about them. So enjoy these and aim high with them!

At the end of the second-level menu you will see a ‘Test’. In this example the Test is used to gather together all of the key information (and skills) that have been taught about Word Processing in the past 1 to 2 weeks. This is an important reason why the SkillWise training is so effective, because it is now proven the when you recall something a week after having recalled it before, you retain it for longer in the future.

There’s another reason why these Tests are important. This program potentially allows you to earn 42 Credits on the National Qualifications Framework. In order to earn these credits, you have to prove that you can show competency in doing things in Word Processing, Spreadsheets etc. Normally that would involve actually working under the supervision of a qualified Assessor. Fortunately, the authorities have agreed that completing an assignment in a SimuTest is a valid test of Competency. So for those of you who are using the SkillWise system, this adds a substantial weight to your CV. But the most importing thing it adds is the confidence you have in being able to USE the applications on the computer.

2. How long does it take? +

The first answer to this question is that, unlike most other training programs, there is no fixed time set aside for it.

It takes as long as you need or want it to take.

Because we suggest you aim for a high score for each assessment, you can repeat each Quiz or Test until you reach that score – or you could decide to push yourself until you reach 100%.

On average, if you work for 3 hours per day, 5 days a week, you will take about 6 weeks to complete the program.

Put another way, you would take about 100 hours on average.

Some people want to get it done in a hurry, and work 10 hours a day; they would likely get it done in 10 days.

Someone else may be only able to work limited work hours per week. They may take 4 months or more to get it done.

And some people want the satisfaction of getting 100% for every one of the 139 Quizzes and tests. They are free to achieve that amazing acheivement, and are prepared to invest the extra hours to achieve that.

3. Is the course difficult? +

When we ask students who have completed this course whether they found it east or difficult, they often give a surprising answer.

They reply “Both”.

When we ask them to explain how it could be so, they say something like: “At first it seems impossibly difficult, but it’s an easy way to learn, and the more effort we put in, the easier it becomes”.

4. How does it build skills? +

Here’s an illustration to help you answer this question.

Imagine yourself settling into the seat of a plane. A voice comes over the sound system: “Good afternoon, this is your captain speaking. Welcome aboard flight XYZ from Cape Town to Johannesburg. I am particularly excited to be flying you today because it’s the first time I have ever flown an aircraft. I have watched dozens of videos about how to do it, but this is the first time I’ll actually be flying one”.

How do you think you’d feel?

Anxious about committing your life into the hands of this pilot? Would you check if the door was still open and consider grabbing your bag and getting off?

But why? I think we would all be concerned, so we need to ask why? I suggest the answer is that we know instinctively that watching videos might be a good way to start learning about flying a plane, but it doesn’t equip you to actually fly one.

So what’s the missing ingredient?


Hours and hours, hundreds of hours of practice.

Learning to drive a car is a similar process. One of our partners described how it felt when she had her first driving lesson: “I was terrified! I had to get my feet, my hands and my eyes to be doing things all at the same time. The bonnet of the car seemed to stretch far out in front of me. The telephone poles were flashing past my window and the road was flying towards me. And worst of all, the instructor had the radio on and it almost drove me crazy!”

And now? Now that you’ve been driving for a few years? “It’s easy! I don’t have to think about all the things my hands and feet and eyes are doing! And music! I love it while I’m driving!”

What happened to bring about such a dramatic change?

She practiced.

Again and again.

Do you notice a pattern? With practice, things get easier.

Things that appear difficult get easier.

Our students say that about the SkillWise training, and they are talking about the same thing.

Skills can only be built through doing something repeatedly.

Simulations are an ideal tool for skill building, because you can keep trying as many times as you wish and you can’t break them.

In the SkillWise CONNECT and GO programs, a student will go through over 16 000 simulation steps

– just on the first run-through.

The number climbs with every repeat.

And the average success rate is 90%!

That’s proof that the system works, and can work for you!

5. What level of education do I need to start the program? +

From the educational viewpoint, the main requirement is for you to have sufficient English literacy to be able to read the content. We have made it as readable as possible, but from experience Grade 9 is a good level to start from.

Having said that, many adults who have worked for some years after leaving school have built up their literacy level beyond their school level. If you’re unsure, you could ask for a short trial period to check whether you’re able to manage the reading level.